Account Manager (Digital & Local Advertising) full-time, onsite
Top Position is hiring an Account Manager! You’ll handle warm inbound leads, onboard and support clients, and build relationships while upselling and cross-selling our marketing services.
We usually respond within three days
Top Position is a fast-paced digital marketing agency with headquarters in Florida.
Our mission is to help business owners achieve their personal, professional, and financial goals using digital sources, the latest technologies, and business optimization software. We work with clients from different industries, and on different levels of business growth, and we strive for them to achieve their biggest goals as well as show them other creative solutions they could not think of.
Our core values are the backbone of our business and guide our hiring process: we are professional, ethical, and innovative - we use all the latest technologies and always keep our options open for new solutions, we keep ourselves and each other accountable, we are result-oriented, we set metrics to be aligned with our goals, we are always transparent with the team and with the clients and integrity is the name of the game for us.
Our partner company, RentForEvent, provides comprehensive AV production and equipment rental services, specializing in audio, video, lighting, staging, LED walls, and pipe and drape solutions. Their AV services are available throughout all 50 US states to ensure flawless events.
Currently, we are launching Local Optimize Business, a new service that helps local businesses grow, while also serving clients through our core PPC and SEO services, and looking for an Account Manager.
What’s Different:
You won’t be doing cold sales.
All of our clients come through advertising - you’ll be working with warm inbound leads that are already interested in our services. Your role is to onboard, support, and grow these client relationships.
What You’ll Do:
- Handle inbound leads generated through our marketing campaigns (Local Optimize Business and PPC);
- Manage onboarding and client support, ensuring smooth communication and satisfaction;
- Upsell and cross-sell additional agency services (PPC, SEO, Website Development, Google My Business);
- Build long-term client relationships, provide reports, and maintain SLA standards;
- Act as the main point of contact and ensure clients see value from day one.
Must Haves:
- Experience in a digital agency or similar role (1–3 years+);
- Knowledge of Google Ads, Bing Ads, SEO, and Local SEO;
- Strong client communication and account management skills;
- Fluent in English; Spanish is a plus.
- Comfortable managing multiple clients in a fast-paced environment.
Why work with us?
- Base salary + commissions + performance bonuses (to be discussed during interview);
- Warm leads - no cold calling;
- Career growth in a strong technical agency;
- Hybrid work environment with client interactions;
- Training, certifications, and performance-based rewards.
- Department
- PPC department
- Locations
- Florida
About Top Position
Our Core Values:
📈 Result-Oriented.
We focus on measurable success, ensuring our clients' goals become our own, with strategies designed for growth and impact.
🔎 Transparency.
Honesty and openness are the foundation of trust. We tackle both challenges and successes with the same level of integrity.
🚀 Innovation.
We embrace continuous learning, quickly adapting to new trends to provide cost-efficient, cutting-edge solutions that keep our clients ahead of the competition.
🛠 Accountability.
Excellence starts with owning our actions. We take full responsibility for our work and hold each other to the highest standards.
💡 Integrity.
Strong ethics guide everything we do. We act as trusted partners, maintaining credibility and doing the right thing—even when no one is watching.
⚙ Ethics.
We apply the same strategies and tools to our clients' businesses that we use for our own, ensuring honest, proven, and results-driven solutions.
⚖ Professionalism.
We get the job done right, never compromise on quality, and always deliver on our promises with precision and dedication.